Acumen West is providing this notice to you of our website privacy policy, of the way your information is collected online, and of the choices you can make about how that information is used. Please read this notice carefully and revisit this page from time to time to review any changes that may have been made.

Acumen West may amend this notice at any time by posting the amended terms on this page. All amended terms automatically take effect on the date set out in the posted notice, unless otherwise specified.

This notice applies to the Acumen West owned website and domain, or acumenwest.com (“Site”). The Site may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Site. We do not control those sites or their privacy practices, which may differ from our own privacy practices. This notice does not cover any personal data that you choose to give to unrelated third parties. We do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites.

Types of information we collect and use

In this notice, “personal information” or “personal data” means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside. In some jurisdictions, “personal information” or “personal data” will not include business contact information.

The Site collects information through a variety of different ways and for different purposes. If you choose to register with the Site, then you will be requested to provide contact information (name, address, telephone number, email address, a unique login name, and password). We use this information to contact you about the services on our site in which you have expressed interest. We may also use your contact information to send you information about other Acumen West products and services as well as promotional material that may be of interest to you from some of our marketing partners. If you do not want to receive these promotional announcements, you may opt-out. (see the Opt-Out section below).

Through the Site, you can order products or services, request information, or subscribe to marketing or support materials. In order to purchase a product or service from us, we will request certain information from you. You will need to provide contact information (such as name, email and address) and financial information (such as bank account or credit card number, billing address, and expiration date). Information collected from you is used only to bill you for the products and services that you have purchased.

If we collect credit card information from you, we only use this information for payment processing and fraud prevention. Credit card information and other similar sensitive personal data are not used for any other purpose by Acumen West without your express consent. We do not retain your credit card information after processing a payment unless you grant us permission to retain your credit card information for future purchases.

In most cases, you provide us with your consent to use your personal data in accordance with this notice by providing us with that information. In some cases, we may specifically ask for your express consent if we believe that the information is sensitive or our use of the information may include other uses not covered by this notice or another privacy notice to which we have made available to you.

The Site automatically collects technical information about your visit (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). We do not associate this information with other information about you. We aggregate this information to analyze trends, to diagnose problems with our server, to administer the Site, or to track user movement and use.

Communications from Acumen West

We will respond to your inquiries, provide services you request and manage your account if applicable. We will make every effort to honor your preference (i.e. email, telephone) of how to communicate with us.

We will also send you information on new products, services, promotions and general information. If you do not want to receive this information, you can opt-out of receiving future mailings (see Opt-Out section below).

Please note that we do not provide your email address to our business partners. However, we may send you offers on behalf of our business partners. You can opt out from receiving email offers (see Opt-Out section below).

Sharing of information and Cross-border Transfers

Acumen West may contract with third-party service providers and suppliers to deliver products, services and solutions described above. These service providers may change or we may contract with additional service providers to better accommodate our clients.

Your personal data may be transferred across country borders. You should understand that your personal data may be transferred outside of your country to the United States and other countries for the purposes of data consolidation, storage, client information management, reporting and other internal uses.

Acumen West does not disclose personal data with third parties for their own use without your permission. In some cases, however, we should share information as a result of applicable law, a court order, subpoena or warrant.

Cookies and other digital markers

Acumen West automatically gathers information through the use of cookies and other digital markers. Cookies and digital markers are small computer files that may be stored on your computer’s hard drive or embedded in our website pages that enable us to identify you and track your visit on the Site. We may use the services of third-parties to collect and process personal information through the use of cookies and other digital markers on our behalf. You may disable cookies on your computer by changing the settings in the preferences or options menu in your browser. If you choose to disable cookies, you may not be able to access certain areas of the Site.

Your choices and opting-out

Wide communications of Acumen West may include new product/service information, special offers, or an invitation to participate in market research. You can “opt-out” of having your personal data used for certain purposes by letting us know your preference via email. Your email should be sent to us at info@acumenwest.com. Please type “Opt-Out” in the subject-line.

Access to and accuracy of your information

We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Subject to applicable law, we reserve the right to refuse to provide visitors to our website with a copy of their personal data.

Keeping your information secure

Acumen West does not guarantee or warrant the security of our servers nor can we guarantee that information you supply through the Site will not be intercepted while being transmitted over the Internet. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it.

Terms and Conditions

If you choose to visit the Sites, your visit and any dispute over privacy is subject to this notice and our Website Terms of Use.